Terms and Conditions

Welcome to Livigno

Dear Guest,
below you will find the main conditions relating to your stay in our apartments. Please read them before your arrival.

Services included in your stay

The rental price includes electricity, heating, water and hot water. Outdoor parking, a ski room with boot warmers and bicycle storage are also included.

Check-in and check-out

Check-in is from 4:30 pm to 7:00 pm on the day of arrival.
Check-out must be completed by 8:30 am on the day of departure.

A priority check-in or priority check-out can be arranged in advance at an additional cost of € 50.00 per service, subject to availability and agreement with the Management.

Security deposit

A security deposit of € 200.00 per apartment is required on arrival. The deposit will be refunded at the end of your stay, after checking the condition of the apartment and compliance with these conditions of stay.

Tourist tax

The tourist tax is € 1.50 per person, applied to guests over 16 years of age, in accordance with current regulations. The amount due must be paid on arrival, together with any other amounts not included in the booking.

Apartment cleaning

The apartment is handed over clean and tidy. At the end of the stay, guests are required to return it in the same condition in which they found it, with particular regard to general tidiness and waste disposal.

If the apartment is returned in an inadequate state of cleanliness, a final cleaning surcharge of € 100.00 will be charged, which may be deducted from the security deposit.

Linen

As agreed, bed linen and towels are not included and must be brought by the guest.

Linen can however be rented, subject to availability, at the following cost:

• € 12.00 per set of bed linen;

• € 12.00 per set of towels.

House rules

To ensure peace and quiet and the rest of all guests, absolute silence is required from 9:00 pm. Shouting, screaming, loud music, singing, dancing, disruptive behaviour or noisy use of doors and common areas are therefore not permitted.

Failure to comply with the house rules may result in the full or partial withholding of the security deposit, without prejudice to the right to claim compensation for any further damage.

Entering the apartment with sports equipment

It is strictly forbidden to enter the apartments with skis, ski boots or any other sports equipment that could damage or dirty the rooms. Dedicated spaces are available for storing equipment.

Valuables

The Management is not liable for any theft, loss or damage of money, gold, jewellery, documents, electronic devices or other valuables left unattended inside the apartments or in the common areas.

Pets

Apartments suitable for pets are clearly indicated in their description. It is therefore not permitted to stay with animals in apartments where this is not specifically indicated.

Covered parking space

Subject to availability and booking, a garage parking space can be used at a cost of € 12.00 per night.

Arrival and information

We will meet you at check-in to hand over the apartment and all relevant information. A map to easily reach the property is available on our website.

Thank you for your cooperation and we wish you a pleasant stay in Livigno.